Subject to the right of Consumers to return goods for refund under The Consumer Contracts (Information, Cancellation and additional charges Regulations 2013) apply, We do not sell products on a trial basis. Customers are strongly advised to check suitability and specifications of products before ordering.

To Cancel an Order
Please send an email to sales@identification-solutions.co.uk to cancel an order.

Damaged on Arrival
Please advice in 24 Hours of Receipt of item by email sales@identification-solutions.co.uk

Faulty Manufacturing
Please advice in 24 Hours of Receipt of item by email sales@identification-solutions.co.uk

Change of mind
Please advice in 14 Days of Receipt of item by email sales@identification-solutions.co.ukand cost of return of the goods will be pay by the customer.

Exchange Policy
Please advice in 14 Days of Receipt of item by email sales@identification-solutions.co.uk, and cost of return of the goods will be pay by the customer.

Return Process
If you like to start the return process please email us at sales@identification-solutions.co.uk